Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution

 
Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution
Author(s):
 
ISBN:
978-1-55239-384-0
 
Publisher:
Emond Montgomery Publications
 
Page Count:
200
 
Status:
Available
 
Copyright Date:
2010
 
Subjects:
ADR, Conflict Resolution, Negotiation, Mediation; Law Clerk; Paralegal
 
 
 
 

Conflict is a natural part of human interaction. Whether guiding a client through stormy legal seas as a paralegal or mediating disputes as an HR professional, individuals whose work requires them to manage conflict must be equipped with a solid understanding of its causes and its progression. They must be able to help parties approach disputes cooperatively rather than as adversaries in order to arrive at win/win solutions.

This text takes a systematic approach to analyzing the elements of conflict and explores both the individual and systemic responses to it. Students gain a solid foundation in negotiation skills and strategies, followed by a more in-depth introduction to mediation as a viable response to conflict. This engaging text includes opportunity to apply the skills required by mediators through role play. Students also gain an appreciation of the potentially challenging effects of culture, gender, and power on any negotiation or mediation process, and acquire strategies to respond to these.

Finally, Choices in Approaching Conflict explores applications of mediation in the areas of community, business, and restorative justice to provide students who wish to pursue a career involving mediation with a practical context. It also examines the ethical and legal considerations required by the practice of mediation as a profession.

Applicable Courses

Paralegal/Legal Administration/Human Resources ADR, Business Conflict Resolution

  • Designed with the college student in mind, the text was developed and tested for two years in three college programs, and features concise, accessible language and presentation
  • Chapter-based learning objectives help instructors shape their lectures to provide structure and direction, and help students formulate and identify clear study goals
  • Review questions and role-playing exercises reinforce lesson objectives, stimulate class discussion, and provide an opportunity for students to develop and practice key negotiation and mediation skills

Part I: Reconsidering Conflict

  • Chapter 1: What Is Conflict?
  • Chapter 2: Choices in Responding to Conflict
  • Chapter 3: Conflict Analysis

Part II: Introduction to Negotiation

  • Chapter 4: What Is Negotiation?
  • Chapter 5: Preparing for and Conducting Negotiations

Part III: Mediation

  • Chapter 6: Mediation
  • Chapter 7: The Stages of Mediation
  • Chapter 8: Microskills in Conflict Resolution
  • Chapter 9: The Mediator's Need for Self-Awareness
  • Chapter 10: Generating Solutions: Creativity in Mediation

Part IV: Culture, Gender, and Power

  • Chapter 11: Frame of Reference and Self-Image
  • Chapter 12: Storytelling in Mediation
  • Chapter 13: Culture and Gender as Factors in Mediation
  • Chapter 14: Power as a Factor in Mediation

Part V: Emerging Areas of Mediation

  • Chapter 15: Community Mediation
  • Chapter 16: Workplace Mediation
  • Chapter 17: Restorative Justice

Part VI: Mediation as a Profession

  • Chapter 18: Legal and Ethical Considerations
  • Chapter 19: Professional Practice Considerations

Glossary

Index

  • Instructor's Guide/Test Bank
  • Test Bank
  • PowerPoint Presentations

For access to these free instructor resources, contact Instructor Support.

 
 
 
 
Prices and Formats
 

Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution (FINAL SALE)

Format: Print
Cover: Softcover
Colour: One colour
Status: Available
ISBN/ISSN:978-1-55239-384-0F

This price is for an un-shrinkwrapped new book being sold on a final sale basis. No returns will be accepted.

Price: $83.50
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Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution

Format: Print
Cover: Softcover
Colour: One colour
Status: Available
ISBN/ISSN:978-1-55239-384-0

Price: $98.00
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Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution ebook (Extended)

Format: Digital
Cover: Online
Colour: One colour
Status: Available
ISBN/ISSN:978-1-55239-905-7

Price: $72.50
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Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution ebook (1 Year)

Format: Digital
Cover: Online
Colour: One colour
Status: Available
ISBN/ISSN:978-1-55239-904-0

Price: $55.50
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