Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition

 
Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition
Author(s):
 
ISBN:
978-1-77255-495-3
 
Publisher:
Emond Publishing
 
Page Count:
224
 
Status:
Available
 
Publication Date:
February 2019
 
Subjects:
ADR, Mediation, Conflict Resolution, and Arbitration
 
 
 
 

Choices in Approaching Conflict, 2nd Edition is a practical resource for those in fields that use elements of dispute resolution and mediation in their daily practice. The author team draws on their backgrounds in law, business, criminal justice, and education to explore various approaches and best practices from multiple angles.

This widely applicable text will help readers develop skills in problem solving, collaborating, negotiating, and perspective taking, which they can leverage in careers in fields such as law, human resources, social services, education, business, and more. This is done by first defining what conflict is and analyzing its inception, causes, and escalation. Readers will then learn the major processes involved in meeting and dealing with conflict. Next, the text details the skills and knowledge necessary for promoting solutions to disputes. And finally, readers will see how they can actually apply these strategies and ideas to their practice through case studies, examples, and exercises.

With these theories and tools, readers will have a clear understanding of the influences and processes that impact conflict resolution and be better equipped to handle issues that may arise.

  • Restructured table of contents to better suit a 14-week teaching term
  • New chapter on arbitration
  • New scenarios, exercises, and role-plays in each chapter
  • New sidebar feature that highlights brief case studies
  • Added coverage of emerging topics, including emotional intelligence, cultural competency, and agents of change
  • Images and charts to demonstrate more abstract concepts
  • PowerPoint presentations and instructor’s guide for adopting instructors

Part I: Reconsidering Conflict
Chapter 1: What is Conflict?
Chapter 2: Choices in Responding to Conflict
Chapter 3: Conflict Analysis: Types and Sources of Conflict and the Potentials for Escalation and Intervention

Part II: Processes for Addressing Conflict
Chapter 4: What is Negotiation?
Chapter 5: Mediation: Definition, Philosophy, and Boundaries
Chapter 6: Arbitration

Part III: Skillsets and Knowledge Sets for Conducting Negotiations and Mediations
Chapter 7: Microskills, Storytelling, and Creativity in Conflict Resolution
Chapter 8: Frame of Reference and Self-Image
Chapter 9: Culture, Gender, and Power as Factors in Mediation

Part IV: Practical Applications
Chapter 10: Community Mediation
Chapter 11: Workplace Mediation
Chapter 12: Restorative Justice
Chapter 13: Mediation Across Disciplines
Chapter 14: Professional Practice and Ethical Considerations

Glossary
Index

 
 
 
 
Prices and Formats
 

Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition (FINAL SALE)

Format: Print
Cover: Softcover
Colour: Four Colour
Status: Available
ISBN/ISSN:978-1-77255-495-3F

This price is for an un-shrinkwrapped new book being sold on a final sale basis. No returns will be accepted.

Price: $79.25
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Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition

Format: Print
Cover: Softcover
Colour: Four Colour
Status: Available
ISBN/ISSN:978-1-77255-495-3

Price: $93.00
Qty
 
 
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