NOTE: Please visit Administrative Assistant: Simulated Projects, Second Edition for the latest edition.

Administrative Assistant: Simulated Projects is a comprehensive workbook designed to help both administrative assistants working in the field and office administration students develop the skills to work with confidence in any office setting.

Set in a fictional corporation, a training centre called Berry, Duthie & Miller, Administrative Assistant: Simulated Projects provides students with 180 hours of real-world office projects and tasks. Each project presents a theoretical scenario that guides students through the appropriate administrative steps using assigned resources, detailed instructions, and procedural guides. Students learn how to make travel arrangements and prepare for business conferences; coordinate mailouts; schedule formal, informal, and external meetings; and prepare fully for their job search in the administrative field.

The text also includes detailed templates and sample documents to show students how to prepare meeting agendas, take meeting minutes, write clear and accurate office memos and emails, make and cancel appointments, and write a successful resumé and cover letter to help launch a career in office administration.

• A collection of six projects that address common office administration scenarios
• A detailed list of learning objectives for each project to keep students focused as they work through the material
• Corporate policies and instructional notes for booking flights, car rentals, hotel accommodation, and using a company credit card
• Online supplemental material that includes an organization chart, a company logo, templates, sample documents, and 30 pop tasks that challenge students to handle administrative tasks outside the realm of a project and encourage quick thinking and time-management skills

Projects

• Project 1: Domestic Travel Arrangements and Conferences
• Project 2: Mail-outs and Surveys
• Project 3: Tables, Charts, and Reports
• Project 4: Meetings: Informal, Formal, and External
• Project 5: Job Search
• Project 6: International Travel Arrangements

Appendixes

• Appendix A: Organization Chart
• Appendix B: Corporate Policies
• Appendix C: Templates
• Appendix D: Sample Documents
• Appendix E: Procedural Guide – Background Notes and Instructions
• Appendix F: Related Task Documents
• Appendix G: Key Documents

Administrative Assistant: Simulated Projects includes online supplemental material to help students master the topics presented in the text. The material includes an organization chart, templates, forms, and a company logo. Click the link below to download the material.

Supplemental Material for Students

Administrative Assistant: Simulated Projects includes online supplemental material to help instructors present course materials in an interactive and engaging manner. Click the link below to download 30 pop tasks.

Supplemental Material for Instructors

Instructor resources also include the following:

• PowerPoint Presentations
• Pop Tasks
• Project Task Answers
• Project Tests and Answers
• Test Banks
• Grading and Answer Keys
• Key Documents

For more information about these complimentary instructor resources, please contact instructor support.