Cheryl Picard

Dr. Cheryl Picard, Associate Professor, Department of Law, Carleton University (retired), is a practitioner, educator, and researcher in conflict management and mediation. She has been mediating one-on-one and group conflicts since 1978.



COVID-19 Status Update

Current Service Level: NORMAL

Shipping times:
Domestic: Normal, except for shipments to P.O. boxes and unit numbers due to Canada Post delays. Shipping estimates can be found here.
International: Shipments outside Canada have been temporarily suspended.
All deliveries currently NSR.

Customer Service response times: Within 1 business day. We are experiencing intermittent phone issues due to increased call volume. If you can't reach us by phone, please email

All books come shrinkwrapped directly from our printers.

We continue to monitor the situation and will update this notice as developments occur.