The second edition of Working in a Legal Environment delves into every aspect of office administration, and provides orientation and instruction in specialized legal procedures in a concise and student-friendly manner. The revisions to the second edition reflect feedback from users of the first edition, including students and instructor-reviewers.

This accessible and affordable textbook-workbook sets itself apart from other resources by providing the most current information on legal office procedures and systems, and allowing students to apply their learning through practical exercises. Among the topics covered are general office set-up and organization, equipment, and ergonomics; time, file, and account management; effective communication skills; legal documents, correspondence, and forms; courtroom procedure and protocol; and technology.

Working in a Legal Environment, 2nd Edition offers comprehensive support to instructors and students in law clerk, paralegal, and legal office administration programs, and serves as a resource for students both in the classroom and as they embark on their careers.

• Expanded coverage of non-verbal communication, including differences across cultures
• New discussion of communicating effectively with clients whose first language is not English
• Expanded coverage of how to communicate effectively and professionally using email
• Additional coverage of conducting legal research online
• New and updated sample documents, precedents, and screen shots
• New information on client identification and verification procedures
• An introduction to paralegal regulation in Ontario, with references to the Paralegal Rules, Guides, and Guidelines
• Updated discussion on time management and scheduling systems, including the benefits of smart phones as tools to keep organized
• Quick-reference charts and tables to support student learning
• End-of-chapter review questions to help students develop and polish necessary skills
• Expanded sidebars featuring interesting contemporary and historical notes
• Attractive two-colour design with wide margins for easier reading and note-taking, now with perforated exercise pages for easy removal
• Discussion of co-op placement, job search and interview strategies, and resumé and cover letter writing, to help students launch their careers
• Writing Guide included as a new appendix that provides instruction on the usage of proper punctuation, grammar, and style
• List of Figures and page numbers added to serve as a quick reference
• Full suite of updated instructor's resources, including:
  
  • answers to end-of-chapter review questions
  • additional activities
  • test bank questions and answers
  • chapter-by-chapter PowerPoint presentations, and
  • fill-in-the blank reading/lecture notes for students to use as they progress through the chapters

Chapter 1: The Legal Office Environment
Chapter 2: Canada's Justice System
Chapter 3: Time Management
Chapter 4: General File Management
Chapter 5: Client File Management
Chapter 6: Client Accounts
Chapter 7: Communication
Chapter 8: Legal Correspondence
Chapter 9: Processing Correspondence
Chapter 10: Legal Documents
Chapter 11: Legal Terminology and Citation
Chapter 12: Legal Forms
Chapter 13: Your Future

Appendix: Writing Guide
Index

• Answers to Text Review Questions and Supplemental Activities
• Lecture Reading Guide
• Test Banks: Multiple Choice/Fill-in-the-Blank and Short Answer
• PowerPoint Presentations

For access to these free instructor resources, contact instructor support.