Please review our return policies and shipping guidelines before placing an order.
All online orders must be paid for using Mastercard or Visa. We do not accept Debit or Visa Debit payments.
To order from us, simply Search or Browse to find the title(s) you are looking for. Add the item(s) to your Shopping Cart. You will be prompted to log into your Emond account upon checkout. If you don’t have an Emond account, you will be required to create one before proceeding.
Note: After creating a new account, you will receive an activation email from email@example.com. You must click the activation link in this email to complete your account creation. If you don’t see the activation email in your inbox, check your spam/junk folder. Some email providers, including Yahoo, Windows Live, iCloud, and certain educational institutions, have firewalls that may block the email altogether. If this appears to be the case, please contact us at firstname.lastname@example.org for assistance, or try registering with a Gmail email address. After activating your account and logging in, you will be able to complete the checkout process from where you left off.
You will receive a shipment confirmation email with tracking information within 3 business days of placing your order online. For more details about shipping times and tracking information, visit the Shipping page. Please note that all online orders are managed from our warehouse centre in Newmarket. We do not carry inventory at our corporate office in Toronto and our warehouse is not open to the public.
Having difficulty placing an order online? Orders can also be made by contacting us directly by telephone, fax, email, or mail:
1 Eglinton Avenue East, Suite 600
Phone: 1-888-837-0815 ext. 231 (toll-free in Canada)
When ordering directly, please provide the ISBN, title, and quantity for the book(s) you wish to order. A purchase order number is required from institutional purchasers, including schools, universities, and colleges.
All orders (phone, fax, email, and online) must be prepaid unless an account has been opened and credit terms have been extended. We accept only Visa and MasterCard for credit card payments, and do not accept Debit or Visa Debit payments. For customers authorized to bill on account, our payment terms are net 30 days.