Skip to content
Emond
  • Register
  • Sign In
  • Cart
  • Books
    • College & University
      • Browse
      • New
      • Coming Soon
      • Bestsellers
      • Program
      • Paralegal
      • Law Clerk
      • Policing
      • Security & First Responders
      • Business Administration
      • View All Programs
      • Subject
      • Civil Litigation
      • Community & Social Services
      • Criminal Law & Criminology
      • Employment Law
      • Immigration & Refugee Law
      • View All Subjects
      • Free Materials
      • Paralegal Compass Newsletter
      • Police Compass Newsletter
      • View All Materials
      Shop all College & University
    • Law School
      • Browse
      • New
      • Coming Soon
      • Bestsellers
      • Subject
      • Administrative Law
      • Civil Litigation & Procedure
      • Constitutional Law
      • Contracts & Remedies
      • Criminal Law & Procedure
      • View All Subjects
      • NCA Books
      • About the NCA Program
      • NCA Required Texts
      • Frequently Asked Questions
      • Free Materials
      • Law School Manual
      • Little Legal Summaries
      • Case Briefs
      • Legal Compass Newsletter
      • Glossary of Legal Terms
      Shop all Law School
    • Legal Practice
      • Browse
      • New
      • Coming Soon
      • Bestsellers
      • Subject
      • Criminal Law Series
      • Immigration Law Series
      • Policing and Public Safety
      • View All Subjects
      • Resources
      • Little Legal Summaries
      • Legal Practice Catalogue
      • Criminal Law Series Handbook
      • CPD Accredited Programs
      Shop all Legal Practice
    • Shop all books
  • Exam Prep
    • Bar Exams
      • Practice Exams
      • Barrister Practice Exam
      • Solicitor Practice Exam
      • Practice Exams Bundle
      • Preparation Courses
      • Barrister Course
      • Solicitor Course
      • Course Bundle
      • Flashcards
      • Barrister Flashcards (ON)
      • Solicitor Flashcards (ON)
      • Barrister Flashcards (BC)
      • Solicitor Flashcards (BC)
      • Free Resources
      • Bar Exam Indices
      • Bar Exam Preparation Manual
      • Exam Prep Consultation
      Shop All Barrister and Solicitor
    • Paralegal Exam
      • Practice Exams
      • Paralegal Practice Exam
      • Preparation Courses
      • Paralegal Review Course
      • Paralegal Prep Course
      • Flashcards
      • Paralegal Flashcards
      • Free Resources
      • Paralegal Exam Prep Manual
      • Exam Prep Consultation
      Shop all Paralegal
    • CICC Entry-to-Practice Exam
      • Practice Exams
      • CICC Practice Exam
      • Free Resources
      • CICC Exam Preparation Manual
      • Exam Prep Consultation
      Shop all CICC
    • CHRP/CHRL Exam
      • Practice Exams and Preparation Courses
      • CHRP/CHRL Employment Law Practice Exam
      • CHRP/CHRL Employment Law Preparation Course
      • Free Resources
      • CHRP/CHRL Exam Preparation Manual
      • Exam Prep Consultation
      Shop all CHRP/CHRL
    • About Emond Exam Prep
  • Free Materials
    • College & University
      • Newsletters
      • Paralegal Compass Newsletter
      • Police Compass Newsletter
      • Brochures
      • Working With the Law Brochure
      • Policing, Law & Security Brochure
      • University Brochure
      • Resources
      • Glossary of Legal Terms
      • Police Ethics Web Links
      • Thinking About Criminal Justice Glossary
    • Law School
      • Newsletters & Brochures
      • Legal Compass Newsletter
      • Law School Brochure
      • Manuals
      • Law School Manual
      • Bar Exam Preparation Manual
      • Guide to Articling in Ontario
      • Resources
      • Little Legal Summaries
      • Case Briefs
      • Glossary of Legal Terms
    • Exam Preparation
      • Manuals
      • Bar Exam Preparation Manual
      • P1 Exam Preparation Manual
      • CICC Exam Preparation Manual
      • CHRP/CHRL Exam Preparation Manual
      • Resources
      • Bar Exam Indices
      • Exam Prep Consultation
      • Virtual Bar Exam Diaries
    • Legal Practice
      • Criminal Law
      • Little Legal Summaries
      • Criminal Law Series Handbook
      • Immigration and Refugee Law
      • NOC Guide 2021
      • All Topics
      • Legal Practice Catalogue
    • See All Free Materials
  • Podcasts
  • News
  • Customer Support
    • Order Support
      • Orders, Shipping, and Returns
      • Frequently Asked Questions
      • Submit Support Inquiry
    • eBook Support
      • About Emond Ebooks
      • Redeeming a PIN or Access Code
      • Frequently Asked Questions
      • Submit Support Inquiry
    • Educator Support
      • Instructor Review Copies
      • Custom Course Resources
      • Contact Your Sales Rep
    • Bookstore Support
      • Orders and Shipping
      • Return Policies
      • Submit Support Inquiry
    • Exam Prep Support
      • About Emond Exam Prep
      • Frequently Asked Questions
      • Submit Support Inquiry
    • Other
      • Permissions Requests
      • Accessibility Inquiries
      • Author Proposal Guidelines
  • Contact Us
Join Emond+ to get free shipping within Canada and exclusive savings year-round
Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition
Instructor Review Copy

Choices in Approaching Conflict: Principles and Practice of Dispute Resolution, 2nd Edition

Charles Ewert, Gordon Barnard, Jennifer Laffier, Michael L. Maynard
Available

"I am delighted with this new edition of Choices in Approaching Conflict, and am particularly pleased with the added coverage of arbitration. I also enjoy the look and feel, and I think the concise editing will make it more engaging for my students. I’m excited to start using it in my upcoming ADR course!"

—Carol Brown, Royal Roads University

Choices in Approaching Conflict, 2nd Edition is a practical resource for those in fields that use elements of dispute resolution and mediation in their daily practice. The author team draws on their backgrounds in law, business, criminal justice, and education to explore various approaches and best practices from multiple angles.

This widely applicable text will help readers develop skills in problem solving, collaborating, negotiating, and perspective taking, which they can leverage in careers in fields such as law, human resources, social services, education, business, and more. This is done by first defining what conflict is and analyzing its inception, causes, and escalation. Readers will then learn the major processes involved in meeting and dealing with conflict. Next, the text details the skills and knowledge necessary for promoting solutions to disputes. And finally, readers will see how they can actually apply these strategies and ideas to their practice through case studies, examples, and exercises.

With these theories and tools, readers will have a clear understanding of the influences and processes that impact conflict resolution and be better equipped to handle issues that may arise.

Close

Buying Options

Select the format you wish to purchase

Print

Final Sale
  $86.00
  • ISBN/ISSN: 978-1-77255-495-3
  • Status: Available
  • Cover: Softcover
This is for a new product being sold on a Final Sale basis. No returns will be accepted.
Returnable
  $95.00
  • ISBN/ISSN: 978-1-77255-495-3
  • Status: Available
  • Cover: Softcover

Digital

1 Year Rental
  $64.00
  • ISBN/ISSN: 978-1-77255-496-0
  • Status: Available
This is for a new product being sold on a Final Sale basis. No returns will be accepted.
Lifetime Access
  $77.00
  • ISBN/ISSN: 978-1-77255-497-7
  • Status: Available
This is for a new product being sold on a Final Sale basis. No returns will be accepted.

Supplements

There are no supplements available.

Bundles

There are no bundles available.
ISBN
978-1-77255-495-3
Page Count
224
Publisher
Emond Publishing
Publication Date
February 2019
Status
Available
Subjects
ADR, Mediation, and Arbitration
Tags
Higher Education Other

  • Restructured table of contents to better suit a 14-week teaching term
  • New chapter on arbitration
  • New scenarios, exercises, and role-plays in each chapter
  • New sidebar feature that highlights brief case studies
  • Added coverage of emerging topics, including emotional intelligence, cultural competency, and agents of change
  • Images and charts to demonstrate more abstract concepts
  • PowerPoint presentations and instructor’s guide for adopting instructors

Part I: Reconsidering Conflict
Chapter 1: What is Conflict?
Chapter 2: Choices in Responding to Conflict
Chapter 3: Conflict Analysis: Types and Sources of Conflict and the Potentials for Escalation and Intervention

Part II: Processes for Addressing Conflict
Chapter 4: What is Negotiation?
Chapter 5: Mediation: Definition, Philosophy, and Boundaries
Chapter 6: Arbitration

Part III: Skill Sets and Knowledge Sets for Conducting Negotiations and Mediations
Chapter 7: Microskills, Storytelling, and Creativity in Conflict Resolution
Chapter 8: Frame of Reference and Self-Image: The Origins of Cultural and Self-Awareness
Chapter 9: Culture, Gender, and Power as Factors in Mediation

Part IV: Practical Applications
Chapter 10: Community Mediation
Chapter 11: Workplace Mediation
Chapter 12: Restorative Justice
Chapter 13: Mediation Across Disciplines
Chapter 14: Professional Practice and Ethical Considerations

Glossary
Index

Chapter 1: What is Conflict?

Instructor Resources

  • Instructor's Guide
  • PowerPoint Presentations
  • Test Bank

For free instructor resources, please contact instructor support.

Related Products

ADR for Legal Professionals, 2nd Edition

Conflict Management in Law Enforcement, 4th Edition

Interpersonal and Group Dynamics: A Practical Guide to Building an Effective Team, 3rd Edition

About Emond Publishing

  • Our Company
  • Authors and Instructors
  • Our Partners
  • Emond Exam Prep
  • Careers

Customer Care

  • FAQs
  • Orders Shipping and Returns
  • Ebooks
  • Emond+
  • Sales Policies

Connect with Emond

  • Twitter
  • Facebook
  • LinkedIn
 
Proudly publishing since 1978
© 2023 Emond Publishing. All rights reserved. – Canada's Educational and Professional Publisher
  • Privacy Policy
  • Terms & Conditions
  • Site by Whitecap

Accepting cookies will improve your browsing experience and ensure you can access all website functions. By clicking "I Agree," you agree to our use of cookies. To learn more, read our updated privacy policy here.