Conflict Management in Law Enforcement, 5th Edition
James Pardy
Conflict Management in Law Enforcement, 5th Edition exposes readers to situations that they will encounter in their law enforcement careers and provides the legislative and procedural knowledge needed to safely intervene in a dispute.
The fifth edition includes a new chapter on working with diverse communities, updated statistics, and an examination of various current de-escalation techniques. It also features common problem-solving methods (SARA CAPRA and PARE), giving readers the skills they need to communicate, mediate, advise, protect, and console in conflict situations. Numerous real-life scenarios help readers develop the skills needed to confidently approach and manage various instances of conflict.