Interviewing Skills for Legal Professionals, 3rd Edition

Chapter 1: What’s Behind Good Client Interviewing?
Chapter 2: Interview Preparation
Chapter 3: Interview Structure
Chapter 4: Environment of the Interview
Chapter 5: The Interview
Chapter 6: Questioning Techniques
Chapter 7: Interviewing in Special Circumstances
Chapter 8: Client Advice, Ethical Concerns, and Challenging Clients
Chapter 9: Trauma-Informed Interviewing Authored by Jill Taylor
Chapter 10: The Art of Criticism

Appendix A: Interview Stages and Tasks
Appendix B: Obstacles to Communication
Appendix C: Avoidance Responses
Appendix D: Interview Checklist
Appendix E: Inventory of Interviewing Inhibitors
Appendix F: Typical Question Starters
Appendix G: Critic’s Guide to Interview Feedback
Appendix H: Impact of Constructive Criticism

Chapter 1: What's Behind Good Client Interviewing?

• Instructor's Guide

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Pair this text with Emond’s handbook on Advocacy for Paralegals, 3rd Edition and receive 10% off the bundle. Please note that all bundle products are sold on a final sale basis. 

Pair this text with Emond’s handbook on Communication and Writing for Paralegals and receive 10% off the bundle. Please note that all bundle products are sold on a final sale basis. 

Pair this text with Emond’s handbook on Communication and Writing for Paralegals, 2nd Edition and receive 10% off the bundle. Please note that all bundle products are sold on a final sale basis. 

Would you be equipped to interview a client who is in the grip of a trauma reaction? Join Jill Taylor and Cara Fall for a 1-hour online program to learn how to conduct a compassionate and effective trauma-informed legal interview. This program is CPD accredited for 1h of Professionalism Content.

By following a trauma-informed approach, you will be able to adapt your interview process to better meet your client’s needs while at the same time compassionately gathering the information you require. In the best-case scenario, clients will experience an increased sense of justice and healing, regardless of the legal outcomes.